POLICY NAME: Quality Policy Statement
SOFRADIR EC Quality Policy is stated in the acronym CAFES. The meaning is set forth by the words “Customer”, “Awareness”, “Focus”, “Energy” and “Satisfaction”. It means:
- We exist because of our Customer.
We are Aware of our customer.
- We Focus on our customer.
All our Energy is on our customer.
- We Satisfy our customer.
This is accomplished by:
- A commitment by all employees to meet or exceed customer expectations.
- Finding opportunities for improvement in administration and manufacturing processes to meet our goals and objectives.
- Enhancing quality product output and improving the processes to eliminate nonconformance and/or undesirable results.
This quality policy is:
- Appropriate for the purposes of SOFRADIR EC
- Includes commitments to comply with the requirements of the Quality Management System
- Provides for establishing and reviewing quality objectives
- Is communicated to every employee within our company and is reviewed for continued suitability.